Reviews

ALWAYS DONE RIGHT!

Reliable, professional repairs always done right!

AC FIXED QUICKLY AND INEXPENSIVELY

Timely, knowledgeable, got my AC fixed quickly and inexpensively

THE COMPANY REPRESENTATIVE WAS EXTREMELY HELPFUL

Provided and installed two mini-split systems.

Great. The company representative was extremely helpful. He was very patient and thoroughly explained every detail. And he came out during installation to see if we had any questions. He should get a raise.

ON TIME AND DONE A GOOD JOB

Excellent service, technicians were on time and done a good job and seemed very well trained and knowledgeable.

I WOULD USE THEM AGAIN THE FUTURE

They installed a ductless A/C System.

They were great, and I had no problems with them Mike is a real good guy. I got what I paid for. I would use them again the future.

MY EXPERIENCE WITH THE STAFF WAS EXCELLENT

The installers were courteous, respectful and professional. My experience with the staff was excellent, and I would not hesitate to use this company again and to recommend it to my neighbors.

EXCELLENT SERVICE FROM A WELL RUN COMPANY

Excellent service from a well run company. I love my new Carrier furnace and AC !!! My old system woke me up and made it difficult to hear the tv...with the NEW cabinet insulation, NEW vents, and NEW HVAC system and thermostat my home is now STEALTHILY kept at exactly the temp I like without the large swings in temp and noisy blasting air. I could not have imagined the improvements this has made to my comfort-let alone the monthly cost savings.

ON TIME AND VERY PROFESSIONAL

Your guys are on time and very professional, the prices are very fair

I RECOMMEND THIS HONEST COMPANY TO ALL MY NEIGHBORS IN LAGUNA NIGUEL

Alicia Air is a very honest company. I was expecting the worst with my 10 year old air conditioner as it was making a loud noise. Alicia Air's tech preformed an complete inspection and discovered a shipping strap had not been removed by the company that had installed the unit. I recommend this honest company to all my neighbors in Laguna Niguel and will use them for all my air conditioning and heating needs

THAT IS CUSTOMER SERVICE!!!

These guys are great. I called looking to get an appointment with a technician to take care of our problem. The fellow who picked up the phone asked me to describe the problem. He said, rather that send out a tech let's see if we can fix it. Gave me some instructions and it worked!!

That is customer service!!!

Roger
Laguna Hills

VERY IMPRESSED WITH THEIR PROFESSIONALISM AND HELPFULNESS

I have been a customer of Alicia Air for several years. They installed my current Carrier system and I had a very good experience with them from start to finish. This past weekend, my parents had an issue with their thermostat and, with this extreme heat, I was very concerned that they would not be able to use their A/C. Even though my parents had never used Alicia Air's services before, the service man was able to get to my parents' house within one day and resolve the issue. I continue to be very impressed with their professionalism and helpfulness.